We’re back for another episode that will guide us more to navigate the complexity of deal and property financing in today’s market!

Today, we’re excited to have Shante Duffy on the show to discuss her expertise in loan servicing, her approach to serving investors in acquiring loans, and the process for borrowers to qualify for loans with them. 

Key Points & Relevant Topics

• How Shante got into the mortgage servicing industry
• Things Shante loves about the mortgage servicing business
• The typical process and steps for investors to acquire loans
• Would there be regulatory changes impacting investors in utilizing loan services?
• What happens if servicers fall out of compliance?
• The most challenging part of handling non-performing loans for servicers
• How important it is for investors to constantly communicate with loan servicers

Resources & Links
Apartment Syndication Due Diligence Checklist for Passive Investor

About Shante Duffy

Shante Duffy stands out as a leading figure in the mortgage servicing industry, holding the pivotal role of Director of Business Operations at BIFI Loan Servicing. Her influence and dedication have made significant impacts across the sector.

With over a decade of dedicated service, Shante has mastered the intricacies of loan servicing operations, regulatory compliance, and management of bankruptcy and foreclosure processes. Her hands-on experience has been instrumental in driving success and efficiency.

As a visionary cofounder of BIFI Loan Servicing, Shante has directly addressed investor frustrations, creating a platform “By Investors, For Investors.” This initiative showcases her commitment to solving industry-wide “pain points” in the loan servicing space and enhancing investor focus and satisfaction.

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